THE ROLE OF LEADER-MEMBER EXCHANGE AND JOB SATISFACTION ON THE PUBLIC SECTOR EMPLOYEE PERFORMANCE

Widodo, Slamet and Akram, Harmoni Wiardi (2019) THE ROLE OF LEADER-MEMBER EXCHANGE AND JOB SATISFACTION ON THE PUBLIC SECTOR EMPLOYEE PERFORMANCE. International Journal of Innovation, Creativity and Change, 5 (6). pp. 598-615. ISSN 2201-1323

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Abstract

Social exchange theory examines the relationship of organizational leaders and subordinates and organizational performance, specifically the effectiveness of assignment and organizational performance. The objective of this research is to empirically examine the relationship between job satisfaction, leader-member exchange, and employee performance, with an emphasis on testing the effect of the leader on their subordinates. We utilize a survey method to collect the primary data and the sample utilised was employees of state-owned banks in the Bengkulu province. The estimation results of structural tests indicate that LMX has a positive and significant effect on employee performance as well as job satisfaction being found to be a determining factor for employees in increasing employee performance. The role of gender differences was estimated structurally in this research so as to test whether any different perceptions on two separate respondents. Based on the estimation results and the structural relations test between variables, it is shown that the relationship of job satisfaction on leader-member exchange in both groups of respondents is not significant. This indicates that there is no difference in perception between male respondents and female respondents in perceiving job satisfaction, LMX, and employee performance.

Item Type: Article
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Faculty of Economy > Journal
Depositing User: UPT Perpustakaan Universitas Bengkulu
Date Deposited: 09 Mar 2023 08:45
Last Modified: 09 Mar 2023 08:45
URI: http://repository.unib.ac.id/id/eprint/11593

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