FACTOR ANALYSIS OF SERVICE QUALITY AND ITS IMPACT TO CUSTOMER SATISFACTION AT INVESTMENT LICENSE CENTRE (BPPT ) BENGKULU CITY

Chairu, Trida and Lizar, Alfansi and Muhartini , Salim (2013) FACTOR ANALYSIS OF SERVICE QUALITY AND ITS IMPACT TO CUSTOMER SATISFACTION AT INVESTMENT LICENSE CENTRE (BPPT ) BENGKULU CITY. Masters thesis, Fakultas Ekonomi UNIB.

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Item Type: Thesis (Masters)
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Postgraduate Program > Magister Manajemen
Depositing User: 001 Bambang Gonggo Murcitro
Date Deposited: 07 Jan 2014 23:47
Last Modified: 07 Jan 2014 23:47
URI: http://repository.unib.ac.id/id/eprint/6201

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