STUDI DESKRIPTIF KINERJA LAYANAN PEGAWAI PENGGERAK SWADAYA MASYARAKAT PADA UPTD BALAI TRANSMIGRASI DINAS TENAGA  KERJA DAN TRANSMIGRASI PROVINSI BENGKULU    

Hervita, Elvi and Ekaputri, Retno Agustina (2014) STUDI DESKRIPTIF KINERJA LAYANAN PEGAWAI PENGGERAK SWADAYA MASYARAKAT PADA UPTD BALAI TRANSMIGRASI DINAS TENAGA  KERJA DAN TRANSMIGRASI PROVINSI BENGKULU. The Manager Review Jurnal Ilmiah Manajemen, 13 (2). pp. 223-235. ISSN 1979-2239

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Abstract

This  re s e a r c h   wa s   ai med  to  analyze  th e   pe rforma nce  of   the   drive ­ governm e ntal   orga ni za tions   on   UPTD  Hall  offi c e s   of  Man p ow er  and  Transm igration  Of  Be n g k u lu   provi n ce,  and   to    analyze what  fact ors  which  affected    and    supported   civil  servant’s   perf orm a nc e.  This research  was   a   de sc rip tive   study  using   qua litative   research  method   The  re s p on d e n t s   were  31   people   consi sting  of   1   chairman,  15   employees,  and  15  peop le  fr om   society.  Based   on   the   re s u l t s   of  the   st udy   in   addition   intervie w  also  conducted  indicated  to   re s p on d e n t s   tha t   th e   perform a nce  of   civil  se rva n ts    in  p roviding   services  not  fully  well.  From   these  results   could   it  can  be  concluded  that  the   indicators   were    an  indicator  of  indica tors   of  the   resea rc h  were   exc e llentskors  indic a tor  were   on   1)  Requireme nts   service,  2)  Cla ri ty  of  officer   se rvi c e ,   3)  Responsible  offi cer   service,  4)  Fair  service.very   good   indica tor  we re   on   procedures  servic e,courtesy  and  friendliness  of   st aff,   the   re a son a b l e n e s s   of  the   cost  of  servic e   and  com f ortable  enviro nment.and  th e   good  indicator   we re   on   se c u ri ty   se rvi c e s .    

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