PERILAKU BERPINDAH (SWITCHING BEHAVIOUR) DAN PERILAKU KELUHAN (COMPLAINING BEHAVIOUR) PELANGGAN TERHADAP KEPERCAYAAN MEREK (BRAND TRUST) PADA PERUSAHAAN FINANCIAL SERVICE (PADA JASA BANK, LEASING DAN ASURANSI)

Zuliana, Evi and Anggarawati, Sularsih (2014) PERILAKU BERPINDAH (SWITCHING BEHAVIOUR) DAN PERILAKU KELUHAN (COMPLAINING BEHAVIOUR) PELANGGAN TERHADAP KEPERCAYAAN MEREK (BRAND TRUST) PADA PERUSAHAAN FINANCIAL SERVICE (PADA JASA BANK, LEASING DAN ASURANSI). Management Insight, 2 (2). pp. 92-98. ISSN 1978-3884

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Item Type: Article
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Faculty of Economy > Department of Management
Depositing User: 021 Nanik Rachmawati
Date Deposited: 21 Apr 2014 16:11
Last Modified: 21 Apr 2014 16:11
URI: http://repository.unib.ac.id/id/eprint/7706

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