Items where Author is "Risbiyanto, Oki "
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Risbiyanto, Oki and Sri , Warsono (2009) ANALISIS TINGKAT KUALITAS PELAYANAN JASA DENGAN METODE SIX SIGMA PADA USAHA JASA SERVICE MOTOR (STUDI KASUS BENGKEL MERTHA BUANA AHASS 7342). Undergraduate Thesis thesis, Fakultas Ekonomi UNIB.