Items where Author is " HANA, AMILIA"

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HANA, AMILIA and Ferry , Tema Atmaja (2006) PENGARUH COMPLAIN HANDLING DAN SERVICE GUARANTEE TERHADAP LOYALITAS PELANGGAN(STUDI KASUS : DEALER KANGAROO MOTOR BENGKULU). Undergraduated thesis, Fakultas Ekonomi UNIB.

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