Items where Author is " Kurniati, Heny"
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Kurniati, Heny and Sri , Warsono (2009) ANALISIS PENINGKATAN KUALITAS PRODUK JASA TRANSPORTASI BERBASIS KEINGINAN PELANGGAN PADA PO SAN BENGKULU KELAS EKSEKUTIF. Undergraduate Thesis thesis, Fakultas Ekonomi UNIB.