Suwarno, Suwarno and Kamaludin, Kamaludin and Slamet, Widodo and Rina, Suthia Hayu (2021) THE ROLE OF PERFORMANCE AND NEW SERVICES DEVELOPMENT ON SUSTAINABLE COMPETITIVE ADVANTAGE IN INDONESIAN PRIVATE UNIVERSITIES. International Journal of eBusiness and eGovernment Studies, 13 (1). pp. 117-141. ISSN 2146-0744
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Abstract
The purpose of this study is to determine the effect of performance on the development
of new servicesin private universities in Indonesia. Secondly, the influence of
performance on sustainable competitive advantages in private universities in Indonesia.
Thirdly, the influence of new services development on sustainable competitive
advantages in private universities in Indonesia. Fourthly, whether new services
development mediates the effect of performance on sustainable competitive advantages
in private universities in Indonesia. The sample population for this study are individual
respondents or students who are active in the 10 best private universities in Indonesia
according to the results of the July 2020 edition of Webometrics. Using purposive
sampling technique, 400 students were selected as sample of the study. The collected
data is then analysed by adopting the Structural Equation Modelling (SEM) approach
using LISREL software. The findings of the study indicate that performance has a
significant effect on new services development and sustainable competitive advantages
inIndonesianprivate universities. Similiarly, the new services development is found to
havea significant effect on sustainable competitive advantages. Finally, the study also
finds a significant indirect effect of performance on sustainable competitive advantages
throughnew services development in private universities in Indonesia
| Item Type: | Article |
|---|---|
| Additional Information: | Doi: 10.34111/ijebeg.202113106 |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
| Divisions: | Faculty of Economy > Journal |
| Depositing User: | UPT Perpustakaan Universitas Bengkulu |
| Date Deposited: | 09 Mar 2023 09:12 |
| Last Modified: | 09 Mar 2023 09:12 |
| URI: | https://repository.unib.ac.id/id/eprint/11597 |
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