Items where Author is "Chairani, Lenny"

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Thesis

Chairani, Lenny and Muhartini, Salim and Seprianti, Eka Putri (2021) ANALISIS KUALITAS SISTEM LAYANAN ELEKTRONIK PDAM KOTA BENGKULU TERHADAP KEPUASAN DAN LOYALITAS PELANGGAN MENGGUNAKAN E-S-QUAL DAN E-RECS-QUAL. Undergraduated thesis, Universitas Bengkulu.

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