Items where Author is "Chakri, Dwiki Maha"

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Thesis

Chakri, Dwiki Maha and Sularsih, Anggarawati (2018) EFEK SERVICE DELAY DAN DISSATISFACTION TERHADAP ANGER EMOTION SERTA PENGARUHNYA DENGAN SERVICE RECOVERY DAN SATISFACTION SERVICE RECOVERY PADA MASKAPAI PENERBANGAN LION AIR DI KOTA BENGKULU. Other thesis, Universitas Bengkulu.

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