Items where Author is "Indriani, Reni "

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Thesis

Indriani, Reni and Lizar , Alfansi and Soengkono, Soengkono (2015) ANALISIS PENGARUH SERVICE RECOVERY TERHADAP CUSTOMER RETENTION PADA NASABAH BANK DI KOTA BENGKULU. Masters thesis, Universitas Bengkulu.

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