Items where Author is "Royana, Ida"
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Thesis
Royana, Ida and Ferry, Tema Atmaja (2007) HUBUNGAN WORD OF MOUTH NEGATIF DAN PURCHASE INTENTION Pada Jasa Perbankan, Telekomunikasi, Transportasi dan Pengiriman Barang (Internet). Undergraduate Thesis thesis, Fakultas Ekonomi UNIB.