Items where Author is "Zuliana, Evi"

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Article

Zuliana, Evi and Anggarawati, Sularsih (2014) PERILAKU BERPINDAH (SWITCHING BEHAVIOUR) DAN PERILAKU KELUHAN (COMPLAINING BEHAVIOUR) PELANGGAN TERHADAP KEPERCAYAAN MEREK (BRAND TRUST) PADA PERUSAHAAN FINANCIAL SERVICE (PADA JASA BANK, LEASING DAN ASURANSI). Management Insight, 2 (2). pp. 92-98. ISSN 1978-3884

Thesis

Zuliana, Evi and Sularsih, Anggarawati (2007) PENGARUH PERILAKU BERPINDAH (SWITCHING BEHAVIOR) DAN PERILAKU KELUHAN (COMPLAINING BEHAVIOR) PELANGGAN TERHADAP KEPERCAYAAN MEREK (BRAND TRUST) PADA PERUSAHAAN FINANCIAL SERVICE (Pada Jasa Bank, Leasing Dan Asuransi). Undergraduated thesis, Fakultas Ekonomi UNIB.

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