Items where Author is " Ferry , Tema Atmaja"
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Sepriadi , Hery and Ferry , Tema Atmaja (2006) PERILAKU KELUHAN DAN PEMULIHAN PELAYANAN JASA (SERVICE RECOVERY) PADA PELANGGAN SUATU STUDI PADA BIMBINGAN BELAJAR GANESHA OPERATION DI BENGKULU. Undergraduate Thesis thesis, Ekonomi UNIB.