THE DETERMINANT OF EMPLOYEE'S ORGANIZATIONAL COMMITMENT: EMPIRICAL STUDY IN INDONESIA SOCIAL SECURITY ADMINISTRATOR FOR HEALTH

Mursalina, Asyraf and Willy, Abdillah THE DETERMINANT OF EMPLOYEE'S ORGANIZATIONAL COMMITMENT: EMPIRICAL STUDY IN INDONESIA SOCIAL SECURITY ADMINISTRATOR FOR HEALTH. Asian Journal of Information and Communications, 12 (2). pp. 105-121. ISSN 1742-0911

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Abstract

This study develops Organizational Commitment Model by revisiting Moore (2000a) and Ahuja et al.’s (2007) Information System (IS) Turnover Model and examines it in Social Security Administrator for Health (BPJS Kesehatan)1, Indonesia. All 1650 samples of employees from various levels and job positions of headquarter and representative offices from Aceh to Papua were gathered by mail questionnaire survey. The result shows that the perceived work overload (PWO) and work-family conflict (WFC) have a negative effect on organizational commitment (OC). Meanwhile, WFC mediates the effect of PWO on OC, and job autonomy (JA) moderates the effect of PWO on WFC. Implications for future research and stakeholders are further discussed.

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