Analysis of employee performance in Public Service Unit of district offices in Bengkulu

Rini Prayudistie , Gebby and Sugeng, Susetyo (2012) Analysis of employee performance in Public Service Unit of district offices in Bengkulu. Undergraduated thesis, Fakultas Ekonomi UNIB.

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Abstract

Employee performance was taken from “job performance” or “actual performance” (work achievement or the real achievement reached by employee). Another definition given of performance is the completion of work. Yet, work performance has wider mean, it’s not only work completion but also how is a work being done. Researcher chose “the analysis of employee performance in Public Service Unit of district offices in Bengkulu” because citizens think that the performance of employee in Public Service Unit is low and couldn’t accomplish citizens’ expectation. This research aims to seek the picture of employee performance at district offices in Bengkulu. The indicators of employee performance at district offices in Bengkulu are: the quality of work, the quantity of work, timeliness, responsibility and employee cooperation (teamwork). Method used in this research is qualitative descriptive approach, while data collection techniques used in this research is questionnaire and interview. The result of this research shows that the employee performance in Public Service Unit of district offices in Bengkulu is quite good although they still got complain from citizens.

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