The Impact of Internal Marketing and Customer Orientation to Service Quality and Their Implication on Customer Satisf action of Hospital Service Management

Darta, Effed (2011) The Impact of Internal Marketing and Customer Orientation to Service Quality and Their Implication on Customer Satisf action of Hospital Service Management. In: Proceedings Economics Track MIICEMA. Fakultas Ekonomi UNIB, Bengkulu, pp. 1053-1064. ISBN 978-979-9431-68-4

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Item Type: Book Section
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Faculty of Economy > Department of Management
Depositing User: 001 Bambang Gonggo Murcitro
Date Deposited: 18 Feb 2014 09:55
Last Modified: 18 Feb 2014 09:55
URI: http://repository.unib.ac.id/id/eprint/6597

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